Current job opportunities are posted here as they become available.
Department: | Customer Success |
Location: |
Our fast-growing startup is looking for a passionate, results-oriented individual to join our team as a Customer Success Manager. At ChurnZero, our mission is to create the next great Customer Success platform – and our own Customer Success team sits at the heart of this goal. As a CSM, you will cultivate exceptional experiences and sustained value for ChurnZero customers by acting as their trusted advisor and advocate from point of sale through renewal. Join the award-winning team that proudly supports the highest ranked solution in the Customer Success category on G2 Crowd and Capterra, is G2 Crowd’s 11th Fastest Growing Product in 2020, and has the Highest “TR Score” on Trust Radius. Come be a vital part of our continued success!
Job Title: Customer Success Manager I
Classification: Exempt
Reports to: Manager, Customer Success
Location: Remote, US-based
Target Salary Range: $72,500 base salary + 20% quarterly variable
Responsibilities:
Qualifications:
About ChurnZero
ChurnZero helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is backed by the leading angels and venture capital firms Baird Capital, Grotech Ventures, and Middleland Capital.