As a Mid-Market Account Executive at ChurnZero, you’ll join a high-performing sales team fresh off a record-breaking quarter — hitting 140% of quota — with the leadership, structure, and enablement you need to thrive. You’ll collaborate closely with Sales, Marketing, and Revenue leaders to identify high-potential accounts and run strategic, multithreaded sales cycles that solve real customer challenges. Backed by a best-in-class Customer Success platform and a market eager for our solution, you’ll have the opportunity to close impactful deals, grow your career, and make your mark in a category-defining company.

Job Title: Mid-Market Account Executive

Classification: Exempt

Reports to: Director of Commercial Sales

Location: Hybrid – Washington, D.C., US-based preferred

Target Salary Range: $85k to $95 annual base salary

Target OTE Range: $160k to $180k annual OTE target

What You’ll Do

• Own the full sales cycle from initial outreach to close for mid-market accounts (typical ACV: $20k–$75)
• Generate pipeline through a combination of inbound qualification and self-sourced outbound prospecting
• Partner with SDRs, Solutions Consultants, and Marketing to deliver tailored buying journeys
• Lead effective discovery and champion-building conversations with CS, RevOps, and Revenue leaders
• Maintain deal progression and pipeline health using best-in-class sales tools and processes
• Deliver accurate forecasting, maintain CRM hygiene, and execute a structured sales methodology
• Consistently meet or exceed monthly and quarterly quota targets

What You’ll Bring

• 3–5 years of experience in SaaS sales with a focus on mid-market customers
• A proven ability to prospect proactively and generate outbound pipeline
• Experience closing multi-threaded sales cycles with multiple stakeholders
• Operational fluency: forecasting, opportunity management, deal pacing
• Familiarity with (or a desire to learn) structured sales frameworks like MEDDPICC, Challenger, or Sandler
• Strong business acumen and ability to consultatively map value to customer outcomes
• AI fluency is a plus — we’re building in this space and need sellers who are, too

Why Join Us

• Momentum — We’re exceeding plan and accelerating growth
• Clarity — You’ll work within a well-defined market segment and clear ICP
• Support — You’ll be coached by elite sales leadership with a track record of developing talent
• Tools — You’ll have access to a modern tech stack and robust enablement resources
• Innovation — You’ll sell a category-leading platform with a forward-looking AI roadmap
• Career path — Whether you aspire to go enterprise, lead teams, or expand your skill set, we invest in internal growth

About ChurnZero

ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI™, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C.